RAYON.AI

Reinventing The Customer Contact Experience

Rayon AI adds intelligence to customer contact centers to radically improve CX and reduce costs. Proprietary voice-first conversational AI tech enables contact centers to decrease the ratio of human agents to calls by resolving issues without recourse to human agents.

Consumers Expect High Quality Support

Today’s consumers expect technology to be working for them 24/7 and this directly relates to how they receive support. Waiting in hold queues, being transferred from one agent to another and lengthy processes to resolve issues are simply unacceptable.

Instant Contact

Fast issue resolution

Personalized services

Access To Self-serve Service

Omnichannel Communications

 

Adding synthetic agents to contact centers improves customer service and reduces costs.

Deployment of Rayon AI's proprietary voice-first conversational AI services  lead to shorter call times, lower payroll costs, improved customer satisfaction and increased productivity of human agents.

  • Natural language Voice AI

  • Improved customer satisfaction

  • Higher call to CSR ratio

  • Reduces HR costs

 

Our Technology

Break-through Graph Neural Network that creates non-linear models to solve very complex business problems.
Proprietary context-coded NLU exceeds Amazon LEX by 27% and Google API (DialogFlow) by 12%.
Rayon AI's context centric AI is able to understand conversations, maintain context and resolve ambiguity.
Rayon AI offers 27 distinctly different personas, which can be tailored further, for unique synthetic agents.
Rayon AI integrates with a wide range of CRM, logistics and business management applications.
Rayon AI is fast, so conversation is more natural with less lag than other service providers.
 

Request a Demo!

The best way to understand the benefits of Rayon AI over competing services is to see it, hear it and feel it for yourself. We're standing by to demonstrate our services and give you a glimpse under the Rayon AI hood.

 

Our Team

OSCAR JENKINS​

CEO & CO-FOUNDER

MICHAEL WEI

FOUNDER & CTO

 CLARK DONG

CO-FOUNDER & HEAD OF PRODUCT

ALEXANDER S.

ADVISOR
 

What Our Clients Say!

Monika 

Aufdermauer

Rayon AI gives us the ability to both delight our customers with instant responses to basic questions and allows us to scale our support with the growth of our business. Monika Aufdermauer, Senior Director of Customer Experience

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Rayon AI is a leading provider of voice-first Synthetic AI agents that can augment human contact center agents to provide faster, more efficient and friendly omnichannel customer support 24/7.

 

RAYON.AI

Rayon AI adds intelligence to customer contact centers to radically improve CX and reduce costs.

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