Synthetic employees and digital labor are transforming the workplace!
Rayon AI synthetics are at the forefront of this revolution. Whether it’s a clever agent chatting to customers on your website or a complex engagement with a customer on their mobile using voice, text message and video, Rayon AI’s multilingual synthetic agents deliver a best in class human-like experience.
Consumers Expect High Quality Support
Today’s consumers expect technology to be working for them 24/7 and this directly relates to how they receive support. Waiting in hold queues, being transferred from one agent to another and lengthy processes to resolve issues are simply unacceptable. Rayon AI synthetic agents deliver:
Fraction of the cost of human agents
Resolution Rates 50%+
High IQ/EQ Engagements 24/7
CRM Sync intel sharing
Break-through Graph Neural Network that creates non-linear models to solve very complex business problems.
Proprietary context-coded NLU exceeds Amazon LEX by 27% and Google API (DialogFlow) by 12%.
Rayon AI's context centric AI is able to understand conversations, maintain context and resolve ambiguity.
Rayon AI offers 27 distinctly different synthetic agent personas, which can be tailored further, for unique skill sets.
Rayon AI integrates with a wide range of CRM, logistics and business management applications.
Rayon AI is fast, so conversation is more natural with less lag than other service providers.
What Our Clients Say!
Rayon AI gives us the ability to both delight our customers with instant responses to basic questions and allows us to scale our support with the growth of our business. Monika Aufdermauer, Senior Director of Customer Experience