Reinventing The Customer Contact Experience
Rayon AI adds intelligence to customer contact centers to radically improve CX and reduce costs. Proprietary voice-first conversational AI tech enables contact centers to decrease the ratio of human agents to calls by resolving issues without recourse to human agents.
Consumers Expect High Quality Support
Today’s consumers expect technology to be working for them 24/7 and this directly relates to how they receive support. Waiting in hold queues, being transferred from one agent to another and lengthy processes to resolve issues are simply unacceptable.
Fast issue resolution
Access To Self-serve Service
Adding synthetic agents to contact centers improves customer service and reduces costs.
Deployment of Rayon AI's proprietary voice-first conversational AI services lead to shorter call times, lower payroll costs, improved customer satisfaction and increased productivity of human agents.
Natural language Voice AI
Improved customer satisfaction
Higher call to CSR ratio
Reduces HR costs
Request a Demo!
The best way to understand the benefits of Rayon AI over competing services is to see it, hear it and feel it for yourself. We're standing by to demonstrate our services and give you a glimpse under the Rayon AI hood.
What Our Clients Say!
Rayon AI gives us the ability to both delight our customers with instant responses to basic questions and allows us to scale our support with the growth of our business. Monika Aufdermauer, Senior Director of Customer Experience