RAYON.AI

Synthetic employees and digital labor are transforming the workplace!

Rayon AI synthetics are at the forefront of this revolution. Whether it’s a clever agent chatting to customers on your website or a complex engagement with a customer on their mobile using voice, text message and video, Rayon AI’s  multilingual synthetic agents deliver a best in class human-like experience.

Consumers Expect High Quality Support

Today’s consumers expect technology to be working for them 24/7 and this directly relates to how they receive support. Waiting in hold queues, being transferred from one agent to another and lengthy processes to resolve issues are simply unacceptable. Rayon AI synthetic agents deliver:

Fraction of the cost of human agents

Resolution Rates 50%+

High IQ/EQ Engagements 24/7

CRM Sync intel sharing

Omnichannel Communications

 

Adding Rayon AI synthetic agents to a contact center’s front line improves customer service and reduces costs.

Based on Rayon AI’s proprietary Natural Language Processing technology, typical deployments of synthetic agents deliver first contact resolution rates of 40% - 60%. The positive business impact is dramatic and achieved quickly. 

  • No commitment low cost service

  • Get up and running quickly

  • Improves customer satisfaction

  • Integrates with existing systems 

  • Reduces HR costs

 

Our Technology

Break-through Graph Neural Network that creates non-linear models to solve very complex business problems.
Proprietary context-coded NLU exceeds Amazon LEX by 27% and Google API (DialogFlow) by 12%.
Rayon AI's context centric AI is able to understand conversations, maintain context and resolve ambiguity.
Rayon AI offers 27 distinctly different synthetic agent personas, which can be tailored further, for unique skill sets.
Rayon AI integrates with a wide range of CRM, logistics and business management applications.
Rayon AI is fast, so conversation is more natural with less lag than other service providers.
 

Request a Demo!

The best way to understand the benefits of Rayon AI over other services is to meet some Rayon AI synthetic agents and find out how they can help your business. We're standing by to introduce you to your new digital workforce today.  

 

Our Team

OSCAR JENKINS​

CEO & CO-FOUNDER

MICHAEL WEI

FOUNDER & CTO

 CLARK DONG

CO-FOUNDER & HEAD OF PRODUCT

ALEXANDER S.

ADVISOR
 

What Our Clients Say!

Monika 

Aufdermauer

Rayon AI gives us the ability to both delight our customers with instant responses to basic questions and allows us to scale our support with the growth of our business. Monika Aufdermauer, Senior Director of Customer Experience

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Rayon AI is a leading provider of digital labor and synthetic agents that augment your human workforce to provide faster, more efficient and friendly omnichannel customer support 24/7.

 

RAYON.AI

Adding Rayon AI synthetic agents to your workforce will transform your business, reduce costs and improve customer service!

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