So what is a Synthetic Service Agent?
Synthetic Service Agents (Virtual Agents) are AI-based software customer service agents that engage with customers in much the same way...
Work Overview
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Rayon AI synthetic employees are at the forefront of the digital workforce revolution. Whether it’s a clever agent chatting to customers on your website driving sales or a complex customer service engagement with a customer on their mobile using voice, text message and video, Rayon AI’s multilingual synthetic agents deliver a best in class human-like experience to automatically drive sales and resolve greater than 70% of customer service issues automatically.