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News & Updates!

Rayon AI synthetic employees are at the forefront of the digital workforce revolution. Whether it’s a clever agent chatting to customers on your website driving sales or a complex customer service engagement with a customer on their mobile using voice, text message and video, Rayon AI’s multilingual synthetic agents deliver a best in class human-like experience to automatically drive sales and resolve greater than 70% of customer service issues automatically.

Apr 21

So what is a Synthetic Service Agent?

Synthetic Service Agents (Virtual Agents) are AI-based software customer service agents that engage with customers in much the same way...

Apr 19

Put your FAQs to Work!

Rayon AI’s breakthrough low-cost and easy to deploy approach uses integrations to popular CRM applications alongside FAQs and other...

Apr 16

Using Kustomer CRM?

If you use Kustomer for CRM then Rayon AI Synthetic Service Agents can deliver personalized AI customer service across all customer...

Mar 19

3 Simple AI Automations

Today a totally new level of automations are available - AI Synthetic Service Agents. Unlike first generation chatbots they do a whole...

Mar 11

Rayon AI’s Kustomer integration enables the most powerful automated customer service available!

Rayon AI’s integration with Kustomer, as AI Synthetic Service Agents, enable the most powerful automated AI customer service available on...

Mar 4

Rules-based Chatbots vs. AI Chatbots

Traditionally chatbot solutions rely on rule-based and decision tree solutions. This approach is fragile and frustrating for customers...

Mar 1

An emerging use of conversational AI is personalized lead generation.

By integrating with existing customer management systems, such as your CRM, ad targeting and website applications, your Synthetic Service...

Feb 25

Winning AI Conversational Marketing tactics for retailers.

Rayon AI's Synthetic Service Agents are now extremely powerful and can not only receive customer calls and deal with more than half of...

Feb 24

3 Essential Aspects of Conversational AI Success.

Real AI means learning from experience and calibrating with customer needs. Rayon AI’s award winning proprietary AI technology was...

Feb 23

Award winning Conversational AI SaaS for less!

As a smaller, newer, more nimble provider, Rayon AI offers better technology than the usual suspects, at a fraction of the price as well...

Feb 19

Customer Service Channel Preference Study 2021

During the first week of January 2021 Rayon AI conducted a survey of 2,400 consumers to understand how they feel about customer service...

Feb 19

Multi-channel AI Customer Service Agents fast replacing Chatbots - Chatbots 2.0, phone, messaging

There’s no doubt customers have come to rely on chatbots and chat clients powered by real humans as critical to customer service but the...

Feb 17

10% better than Google?

Rayon AI multilingual synthetic service agents integrate with existing deployed services for better customer engagements, to drive sales,...

Feb 14

Synthetic Service Agents are here!!

Simple, low cost, no commitment next generation AI customer service automation - Rayon AI multilingual Synthetic Service Agents engage...

Feb 12

Rayon AI Partner Program

Rayon AI offers a true enterprise-grade platform for the creation and deployment of complex conversational AI models in the form of...

Feb 3

Rayon AI Synthetic Service Agents do more!!

By 2025 you won’t be able to tell the difference between synthetic agents and humans. Call centers will join fax machines, pagers and...

Feb 1

AI Conversational Marketing. ROI 10:1? Tell me more!

Huge ROI possible using AI Conversational Marketing. How a new generation of AI automation is driving sales. By slashing HR support costs...

Jan 27

Will your next hire be a synthetic?

Will your next hire be a Synthetic? What a digital workforce looks like. Synthetic employees and digital labor are transforming the...

Jan 26

Who the hell said nobody got fired for buying IBM?

Well I guess there’s good reason behind this old adage but I contend it’s the insightful, forward thinking and those who truly understand...

Jan 21

Chatbots vs Conversational AI

Don’t mix up conversational AI and chatbots. There’s a big difference! Do you know how AI conversational software and AI chatbots work,...

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